Return an item or order

ECKNA Support

Last Update vor einem Jahr

You may return an item/order through the following methods:


Self-Serve

You may use our self-serve option to return an item by doing the following steps:


  1. Log into your account by clicking Here.
  2. Click on My Account at the top right.
  3. Click on Orders on the left.
  4. Find your order and click Return.


Email

You may submit an item return request to our customer service team by clicking Here.


Chat

Contact our Customer Service team via live chat by clicking on the "Live Chat" icon at the bottom right.

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